Privacy Policy

We may collect the following types of information:

• Details you provide in our contact and enquiry forms (such as your name, email address, telephone number, nationality, destination and stay requirements).
• Information you provide when applying to become a host family (such as your home address, household details and hosting preferences).
• Technical information such as your IP address and browser type, collected through standard website analytics.

We use the information we collect to:

• Respond to your enquiries and arrange your host-family stay or group placement.
• Assess and support host-family applications.
• Improve our website and the services we provide.
• Communicate with you about your booking or enquiry.

We process your personal information where it is necessary to provide the services you have requested, to comply with our legal obligations, or where we have a legitimate interest in operating and improving our services.

We do not sell your personal information. We only share information where necessary to provide our services — for example, sharing necessary details with a host family as part of arranging a stay — or where required by law.

We keep your personal information only for as long as needed to provide our services and to meet our legal and accounting obligations, after which it is securely deleted.

Under UK data protection law, you have rights including the right to access, correct, or delete your personal information, and the right to object to or restrict certain processing. To exercise any of these rights, please contact us.

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch.